How well is Universal Credit supporting people in Glasgow?


This report from UK think tank the JRF looks at how to work directly with those experiencing the system to reflect their experience.

This research makes recommendations, shaped by people with experience of claiming and delivering UC in Glasgow, that would ensure UC can genuinely keep our heads above water. While the UK Government has introduced some welcome temporary measures boosting the support that UC offers in the wake of COVID-19, more needs to be done at all levels of government, particularly for families with children. The crisis has highlighted just how crucial our social security system is in keeping us afloat; it is only right that we redesign it so that it protects all of us.

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