Report

Raising the roof

Think tank: Centre for Social Justice

Author(s): Sam Bruce

October 23, 2023

This report from UK think tank the Centre for Social Justice offers landlords suggestions as to how they can exhibit excellence in the provision of residential accommodation.

Renting privately can and should be a tenure where people feel they can thrive in a good home.

Indeed, there are many good landlords and a lot of good private rental sector (PRS) dwellings—nationally, 80 per cent of tenants are satisfied with their accommodation. We should encourage and support good landlords.

This paper offers suggestions as to how they can exhibit excellence in the provision of residential accommodation. This is not necessarily about fancy apartments, but excellent service and value for money for every tenant.

However, there is also a substantial minority who are not satisfied. Their experiences of poor-quality housing and inadequate service make a severely negative impact on their lives. This must change.